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Frequently Asked Questions

 
Question Answer
 
  • What kind of servers are you running?
  • Do you make backups of member's web sites incase something goes wrong?
  • How much space do I get?
  • How much bandwidth do I get?
  • How do I upload files to my web site?
  • Can I use FTP to upload my files?
  • Can I run ASP scripts?
  • Can I access databases?
  • Can I use 'Scripting.FileSystemObject'?
  • Can I use global.asa
  • Can I use CGI, Perl, PHP3 or ColdFusion?
  • Can you setup a system DSN for my database?
  • How do I setup a DSN-less connection to my database?
  • How can I protect my database? How secure are my files?
  • Do you have FrontPage extensions installed on your servers?
  • Do you allow custom components?
  • Why do I keep getting updateable query error message when I try to write to my database.
  • Why do I get General error Unable to open registry key?
  • Solution for HTTP 500 - Internal Server Error
  • Is there file size limit?
  • Why am I getting an error when trying to connect to my database?
  • What is the SSI syntax?
  • Can I use CDONTS?
  • Why can I not access my main site? I get directory list denied
  • How can I cancel my account?
  • Are there any file types that are not allowed to be uploaded?
  • Can I use FTP to upload my files?


    You cannot use FTP to upload your web site. Instead you must use our File Manager. You have the option to upload your entire site in seconds using our Zip extraction feature. This feature allows you to upload a zip file that contains your entire site or portions of it. First zip your site using WinZip. Then the system will extract this zip file into your directory. By utilizing this feature it makes uploading faster than FTP, because you are only uploading one file that is compressed in size.